Fastpass, such a
controversial topic. Basically it is a
reservation system for an
attraction, it is a concept that was pioneered at a
theme park in Europe and then improved upon by
Walt Disney World. Now it is being used in different fashions by
theme parks all over the world. How it works is such - when you approach the entrance of one of the
attractions that offers it you see what the current
Fastpass return time is and some
machines under the sign. You can insert your
theme park ticket into the
machine and it will give you a time within which to return in which you will have little to no
wait. Simple right? There is also the other line next to the
Fastpass one; this is the Stand-By line for those folks who do not want to use
Fastpass. This system has been in use for over two years now and as with all new systems has had its challenges.
People for some bizarre reasons think they have to pay for it. This is despite all the signs saying it is a FREE service and is available to everyone. This means they wont try or ask about it all day and then wonder why they have long waits… Darwinism anyone?
People are afraid to try new things, finally since it has been around long enough for people to see it on multiple trips to the park and they have read enough about it they are willing to try it.
People have an aversion to passing others in line, they view it as unfair or cheating. Disney has solved this by installing barriers so people can’t see from one queue to the other and can pass the Stand-By line without feeling guilt.
On busy days it was useless due to all the times being given out early on in the day leaving many guests without a chance to try it. Adding it at more attractions and also allowing guests to receive one every two hours overcame this.
Abuse was a big problem, people found ways to get around the system such as the above poster who pushed the button on the back of the machine… that was changed to require a key. Also people realized that it only looked to see that you put a Disney ticket into the machine, it was a dumb terminal. It didn’t know that that was the ticket you used back in 1996 to get into Pleasure Island. Now it checks to ensure that you have entered that park on that day.
As you can see it is quite the interesting system, hopefully you will try it.. and not be afraid.